Overview

alerTire, a division of RIVOT Advance Research Center (RARC), RIVOT Motors India Pvt. Ltd., Belagavi, develops advanced tire technology solutions designed to make mobility safer and smarter. This Privacy Policy (“Policy”) explains how we collect, use, and protect information when you interact with our digital platforms (the “Sites”), mobile applications (the “Apps”), and connected devices (the “Products”). Together, these form the alerTire Services.
By using alerTire Services, you agree to the practices described in this Policy.

Information We Collect

We collect different types of information when you engage with alerTire Services, including:

  • Account & Registration Data: Your name, email, contact details, and login credentials.
  • Purchase & Billing Information: Shipping addresses and order details. Payment card details are processed securely by third-party payment processors (PCI/DSS compliant) and are never stored on our servers.
  • Device & Product Data: Sensor IDs, product identifiers, and performance data collected from the Products.
  • Support & Community Interactions: When you contact our support team or participate in user forums, we collect the information you provide.
  • Optional Social Login Data: If you choose to sign up via Google or Facebook, limited profile data (name, email, profile photo) may be accessed to create your account.

How We Use Your Information

The data we collect is used to:

  • Deliver, operate, and improve alerTire Services.
  • Personalize your user experience.
  • Process your transactions and deliver products.
  • Respond to service requests and provide customer support.
  • Send order updates, product notices, and occasional promotional emails (with opt out options).
  • Conduct research, testing, and service improvements (using only de identified data where applicable).
  • Comply with legal obligations or enforce our Terms of Service.

Data Protection & Security

We employ industry standard safeguards including encryption, secure servers, and restricted access  to protect your personal data against unauthorized access, disclosure, or misuse.

Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccuracies in your account information.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Withdraw consent or object to certain types of processing.

You may exercise these rights by contacting us (details below).

Cookies & Tracking Technologies

Our Sites may use cookies, web beacons, or similar technologies to enhance user experience, measure site traffic, and understand user preferences. You may disable cookies via your browser, though some Site features may not function properly as a result.

Surveys, Contests & Community Features

From time to time, alerTire  may invite users to participate in surveys, contests, or community discussions. Participation is voluntary. Information provided may be used to improve services or notify winners. Forum posts may be visible to other users and should not contain sensitive personal data.

Data Sharing & Disclosure

We do not sell or rent your personal information. We may share limited data with:

  • Service providers who help us operate (logistics, payment processors, IT support) under confidentiality obligations.
  • Legal authorities if required to comply with applicable laws or protect our rights.
  • New business entities in the event of a merger, acquisition, or restructuring (with notice provided to users).
  • Research partners only with de identified and anonymized data.

Data Deletion Requests

If you wish to permanently delete your alerTire  account and associated data:

  1. Log into your account and navigate to Account Settings.
  2. Select Delete Account and confirm your request.
  3. Once confirmed, your data will be removed from our active systems in line with applicable data retention laws.                                            If you encounter any issues, you may contact our support team for manual assistance.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. The latest version will always be available on our website.

Governing Law

This Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Belagavi, Karnataka.

Consent

By accessing or using alerTire  Services, you acknowledge that you have read, understood, and consent to this Privacy Policy.

Contact Us

For any questions, requests, or concerns about this Policy, please contact:

Privacy Officer:
RIVOT Advance Research Center
RIVOT Motors India Pvt. Ltd.
Belagavi, Karnataka, India
Email: support@alertire.com